Order Delivery
Below you will find information about our delivery methods — including estimated delivery times, how shipping fees work, and what to expect once your order ships.
Track Your Order
After placing an order, you can monitor delivery progress anytime in your customer account under My Orders.
Modify or Cancel Your Order
You may modify or cancel your order within the first hour in the My Orders section. After that, processing begins and cancellation is no longer available online.
If the products have already shipped, you may still submit a return request after delivery.
Delivery Methods
We offer Standard Shipping for most countries. The delivery time shown is the maximum estimated time — most orders arrive faster.
Delivery options available and delivery times for your location will be shown during checkout. You can also view available carriers here:
For urgent delivery needs, contact us and we will check if a faster shipping method is possible.
Important Delivery Notes
- Delivery time is counted from the moment the courier collects your shipment.
- We ship from EU warehouses and trusted suppliers depending on availability.
- All prices include EU VAT — most orders require no customs fees.
- Bulk or high-value orders may require customs clearance; we assist with all documentation.
- You can check estimated delivery times on product pages under Shipping Time and Rates.
We continue working to speed up delivery and provide a smooth and reliable experience.
We support all major card and digital payment options. More local methods are available and shown during checkout.
You enter into a binding sales contract once you have received an 'order confirmation and sales receipt' email from us, in line with our Sales & Delivery conditions. Therefore, sdrstore.eu has the right to cancel your order in the event of technical problems, delivery failure, Fair use policy and other similar situations.
Your payments are protected by advanced encryption and 3-D Secure authentication for safe online shopping.