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SDRstore Help/Product returns/Return by courier/

What to do if you can’t reach the courier?

If the courier called you and you missed the call, but they don’t answer when you try to call back—don’t worry. The courier is required to attempt pickup twice. If they came once and couldn’t reach you, they will return the next day for another attempt.

If you still can’t get in touch with the courier after the second attempt, please contact us via chat.