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Cookie Policy

Cookie Policy

Last updated: 2 November 2026
Website: https://www.sdrstore.eu/
Applies to: Visitors and customers using the SDRstore online shop.

At SDRstore, we believe you should understand how your information is collected and have control over your privacy. This Cookie Policy explains how we use cookies and similar technologies when you browse our website, access your account, add products to your cart, complete a purchase, or interact with our services.

We use certain cookies to keep our website secure and functioning properly. Other cookies, where enabled, help us remember your preferences, understand website performance, and improve our marketing activities.

Your privacy matters: Strictly necessary cookies are used to provide essential website functions. Where required by applicable law, optional cookies are used only after you provide your consent. You can reject optional cookies or change your preferences at any time.

1) Who we are

SDRstore operates the online store available at www.sdrstore.eu.

For information about how we collect, process, store, and protect personal data, please refer to our Privacy Policy.

2) What are cookies?

Cookies are small text files that websites store on your computer, smartphone, tablet, or other device when you visit them. They allow websites to recognise your browser, remember certain information, and provide essential functionality.

For example, cookies can help us:

  • Keep products in your shopping cart while you browse.
  • Maintain a secure session when you sign in to your account.
  • Remember selected language, currency, and website preferences.
  • Protect the website against malicious traffic, automated attacks, and fraud.
  • Understand how visitors use our website, where analytics are enabled and permitted.
  • Measure the effectiveness of advertising campaigns, where marketing technologies are enabled and consent has been provided.

Cookies may be either first-party cookies, placed by SDRstore, or third-party cookies, placed by external services integrated into our website.

We may also use similar technologies, including browser local storage, session storage, pixels, and other identifiers. Where these technologies access or store information on your device, we apply the relevant privacy and consent requirements.

3) Types of cookies we use

We organise cookies into four main categories to make their purposes easier to understand.

3.1 Strictly necessary cookies

These cookies are essential for the operation, security, and core functionality of SDRstore. Without them, certain features of our online shop may not work correctly.

They are used for purposes such as:

  • Maintaining your shopping cart and checkout session.
  • Keeping you securely signed in to your customer account.
  • Protecting forms and account actions against unauthorised requests.
  • Preventing fraud, malicious traffic, and automated attacks.
  • Managing secure payments and transaction integrity.
  • Remembering your cookie consent or rejection choices.
  • Providing technical functions necessary to deliver a service you have requested.

Consent: These cookies do not require prior consent where they are strictly necessary to provide a service you have explicitly requested or to enable the transmission of communications, as permitted by applicable law.

3.2 Functional and preference cookies

Functional cookies improve your browsing experience by remembering choices and enabling additional website features.

Depending on the features you use, they may remember:

  • Your preferred website language.
  • Your selected shopping currency.
  • Display and accessibility preferences.
  • Preferences relating to optional website features.
  • Other settings you choose while using the online shop.

Consent: Functional cookies are subject to consent where required by law. An exception may apply to storage that is strictly necessary to remember a setting or provide a function you have explicitly requested.

Disabling optional functional cookies may cause some preferences to reset between visits.

3.3 Analytics and performance cookies

Where analytics services are enabled, these cookies help us understand how visitors interact with SDRstore so that we can identify technical problems, improve navigation, and make the website easier to use.

Analytics information may include:

  • Pages visited and general browsing activity.
  • How visitors navigate between website sections.
  • Device and browser information.
  • Approximate geographic information derived from technical data.
  • Website loading times, errors, and performance information.
  • Interactions with products, categories, and website features.

Analytics technologies may process online identifiers and other information that can constitute personal data, even when reports are presented in aggregated form.

Consent: Optional analytics cookies are used only with your consent where required by law. You may reject them without losing access to the essential shopping functions of our website.

3.4 Marketing and advertising cookies

Where advertising or conversion measurement services are enabled, marketing cookies may help us understand the effectiveness of promotional campaigns, measure advertising conversions, and show more relevant advertising.

Depending on the services enabled, these technologies may:

  • Measure visits and purchases resulting from advertising campaigns.
  • Help avoid repeatedly displaying the same advertisements.
  • Measure advertising effectiveness and conversion performance.
  • Support relevant advertising or remarketing activities.

Marketing technologies may involve third-party advertising providers that process information according to their own privacy policies.

Consent: Where consent is required, marketing cookies and similar tracking technologies are used only after you have agreed to them. Rejecting these cookies does not prevent you from browsing our store or completing purchases.

4) Cookies and services used on SDRstore

SDRstore is built on the CS-Cart e-commerce platform and uses supporting infrastructure and third-party services for website operation, security, and payment processing.

The following describes relevant cookie groups and examples of identifiers associated with these technologies. Not every cookie is placed during every visit. The actual cookies depend on the website features enabled, your browser, your consent choices, and the services you use.

4.1 CS-Cart storefront and session cookies

Provider: SDRstore / CS-Cart
Category: Strictly necessary
Examples: Storefront session identifiers, which may include cookies named sid_customer_*.
Purpose: Maintaining customer sessions, shopping cart contents, account authentication, and checkout functionality.
Retention: Usually associated with a browsing session, although certain authentication or session preferences may persist according to their configuration.

4.2 Cloudflare security cookies

Provider: Cloudflare
Category: Strictly necessary security
Examples: __cf_bm, cf_clearance, where the corresponding security functions are activated.
Purpose: Identifying suspicious requests, mitigating automated attacks, managing security challenges, and protecting website availability.
Retention: Depends on the relevant security function, challenge, and Cloudflare configuration.

These cookies help protect our customers and website infrastructure. For additional information, visit the Cloudflare Cookie Policy.

4.3 Cookie consent preferences

Provider: SDRstore / the configured cookie consent management system
Category: Strictly necessary
Purpose: Recording your selected cookie categories and remembering whether you accepted or rejected optional cookies.
Retention: According to the configured consent retention period or until your browser data is cleared.

Storing this preference helps us respect your choice without requesting it again on every page.

4.4 Language, currency, and website settings

Provider: SDRstore / CS-Cart
Category: Functional or strictly necessary, depending on their purpose
Purpose: Remembering the language, currency, and other settings you select when browsing our store.
Retention: Session-based or persistent, depending on the selected preference and website configuration.

Some preferences may also be associated with your customer account rather than being stored exclusively in browser cookies.

4.5 Payment processing and fraud prevention

Providers: Payment service providers available during checkout, including Stripe and PayPal where applicable.
Category: Strictly necessary for payment and transaction security, where the legal exemption applies.
Purpose: Processing payments securely, preventing payment fraud, maintaining payment sessions, and protecting transaction integrity.
Retention: Depends on the payment provider and the relevant security or transaction function.

For example, Stripe payment integrations may use identifiers such as __stripe_mid and __stripe_sid for fraud prevention and session management. These are not necessarily placed during ordinary browsing.

Third-party payment providers may also process information under their own privacy and cookie policies when you interact with their payment services.

4.6 Optional analytics and advertising technologies

Providers: The analytics or advertising services enabled on SDRstore, if any.
Category: Analytics or marketing
Purpose: Website measurement, performance analysis, campaign attribution, and advertising effectiveness.
Retention: Depends on the provider and the specific tracking technology.

Where such technologies are enabled and require consent, they must not place optional tracking cookies before you have provided the relevant consent. You may decline or withdraw that consent through the available cookie settings.

Because third-party integrations and their identifiers may change, the active services and cookie inventory should be reviewed whenever website integrations are added, removed, or modified.

5) First-party and third-party cookies

First-party cookies are placed by SDRstore and are generally used to support our storefront, manage sessions, remember selected preferences, and operate essential website functions.

Third-party cookies may be placed by external providers when their services are used or embedded in our website. These can include security, payment processing, analytics, advertising, customer support, or embedded content services.

Third-party providers may determine how their own cookies function and how long they remain on your device, subject to their applicable contractual, legal, and privacy obligations.

We encourage you to review the privacy policies of relevant external providers to understand how they process information.

6) Cookie consent and your choices

We respect your right to decide whether optional cookies may be used on your device.

Where applicable, our cookie consent controls allow you to accept optional cookies, reject non-essential cookies, or select the categories you wish to allow.

  • Accept optional cookies: Allows the selected optional categories, subject to the available settings.
  • Reject non-essential cookies: Prevents optional cookie categories from being used where consent is required.
  • Customise preferences: Allows you to choose which optional categories you want to permit.

Strictly necessary cookies remain available because they support essential functions of our website.

We do not treat simply browsing the website, remaining on a page, or scrolling through content as consent to optional tracking cookies.

Where consent is required, it must be freely given, specific, informed, and based on an affirmative action. Withdrawing consent must be as easy as providing it.

7) How to change or withdraw your consent

You can review or change your cookie preferences at any time.

  1. Scroll to the footer of any SDRstore page.
  2. Select the Update cookie settings link.
  3. Review the available cookie categories.
  4. Change your selections and save your preferences using the available controls.

Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal. It prevents further consent-based processing once your updated choice takes effect.

Some cookies already stored on your device may remain until they expire or are removed. You can also delete them through your browser settings.

If you experience difficulties changing your preferences, please contact [email protected].

8) Managing cookies in your browser

Most modern web browsers allow you to view, delete, block, or restrict cookies.

You can generally manage these settings through your browser's privacy or site data controls.

Common options include:

  • Viewing cookies stored by a particular website.
  • Deleting cookies and other stored website data.
  • Blocking third-party cookies.
  • Preventing websites from storing certain types of data.
  • Clearing stored data when the browser is closed.

Please be aware that disabling all cookies may affect important website functions. For example, your shopping cart may not retain products, account sessions may end unexpectedly, or checkout features may not operate correctly.

Rejecting optional analytics or marketing cookies should not prevent you from using the essential functions of SDRstore.

9) How long do cookies remain on your device?

Cookie retention depends on the type of cookie, its purpose, and the settings of the service that places it.

There are two main types:

  • Session cookies: Generally remain active for the duration of a browser session and are removed when that session ends, subject to browser behaviour.
  • Persistent cookies: Remain on your device after a browsing session and are deleted when they expire or when you remove them.

Some persistent cookies may last for days, months, or longer depending on their purpose and the provider's configuration.

Where personal data is collected through cookies, its retention and processing are also governed by our Privacy Policy and applicable data protection requirements.

10) Personal data and international transfers

Some cookies and similar technologies may process personal data, including IP addresses, online identifiers, device information, browsing activity, and technical usage information.

We process personal data for purposes described in this Cookie Policy and our Privacy Policy, using the applicable legal bases under data protection law.

Some third-party service providers may process personal data outside the European Economic Area or the United Kingdom.

Where international transfers take place, we rely on applicable transfer mechanisms and safeguards, such as adequacy decisions or Standard Contractual Clauses, where required.

For additional information about personal data processing and your rights, please see our Privacy Policy.

11) Your privacy rights

Depending on your location and applicable law, you may have rights relating to personal data collected through cookies and similar technologies.

These rights may include:

  • The right to access personal data concerning you.
  • The right to request correction of inaccurate information.
  • The right to request erasure of personal data, subject to applicable exceptions.
  • The right to restrict certain processing activities.
  • The right to object to processing in certain circumstances.
  • The right to data portability where applicable.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with a competent data protection supervisory authority.

You may exercise applicable rights by contacting [email protected]. We may request reasonable verification to protect your information against unauthorised disclosure.

12) Cookies on the SDRstore Community

SDRstore also operates a separate community platform at community.sdrstore.eu.

The Community uses its own platform functionality and may store separate cookies or browser data for account authentication, preferences, security, and other community-related features.

For further information about cookies used by the Community, please visit its Cookie Usage page.

13) Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in our website, technologies, third-party integrations, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date at the beginning of this page.

Where a change requires us to obtain new consent, we will request it in accordance with applicable law.

We encourage visitors to review this page periodically for the latest information about our cookie practices.

14) Contact us

If you have any questions about this Cookie Policy, how cookies are used on SDRstore, or how to exercise your privacy rights, please contact us.

We are committed to maintaining a secure shopping environment and providing clear information about how your data is handled.

Thank you for choosing SDRstore.