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SDRstore Help/Orders and Delivery/

Order Processing

Below you will find detailed information about how we process orders and the maximum timelines. This helps set clear expectations for dispatch and shipment updates.

After Placing the Order

Order Placement

After checkout, your order enters a short cancellation window.

1 hour
Order Assignment

Once the cancellation period ends, an agent verifies and schedules your order for preparation.

After cancellation period
Order Processing

Items are picked, packed, and prepared for dispatch. Peak demand may extend this stage slightly.

Up to 2 days*
Carrier Notification

The courier is notified to generate a tracking number.

Short system delay
Tracking Update

Tracking number appears after courier pickup. Usually within a few hours.

Same day pickup (most orders)

*Very rarely, it may take longer due to high order volume or special product handling.

Important Notes

  • Business days start from the moment the courier collects the shipment.
  • You will receive an automatic update with your tracking number right after pickup.
  • To provide competitive pricing and fast delivery, we ship from both EU warehouses and trusted international suppliers.
  • VAT is included in all prices. Most orders have no customs fees. For large/bulk shipments, import duties may apply — we assist with documentation if needed.

We continuously improve our processing efficiency to deliver your order as quickly and transparently as possible.