If you placed two separate SDRstore orders and would like them shipped together, contact our support team as soon as possible.
Combining orders may be possible if both orders are still being processed and have not yet been packed, transferred for dispatch or handed to the carrier.
- Contact SDRstore support as soon as possible;
- Provide the order numbers for both orders;
- Confirm that both orders are being delivered to the same recipient and address;
- Wait for confirmation before assuming the orders will be combined;
- Be aware that combining orders may not be possible once processing or shipping has started.
If the orders can be combined, we will advise you whether any shipping charges or other order details can also be adjusted.
In some cases, orders may need to remain separate because they are being fulfilled from different locations, are already at different processing stages, or require different shipping methods.
Please do not cancel and reorder solely to combine purchases unless SDRstore support advises you to do so.
