If you no longer wish to keep your SDRstore account, you can request account deletion by contacting SDRstore support.
- Contact us using the email address associated with your SDRstore account;
- Clearly state that you would like your customer account to be deleted;
- Provide any information required to verify that you are the account owner;
- We will process the request and confirm when the applicable account data has been removed or anonymized.
Please note that deleting your account does not necessarily mean that every record connected to previous purchases can be removed immediately. Certain order, invoice, payment or transaction records may need to be retained where required for accounting, legal, fraud-prevention or regulatory purposes.
Account deletion may also remove access to your saved addresses, account preferences and online order history. If you may need invoices or other documents from previous orders, we recommend downloading them before requesting deletion.
If you have an active order, return, warranty case or other unresolved request, contact SDRstore support before deleting your account so we can help ensure that the process is completed correctly.
