If your SDRstore voucher, coupon or gift card is not working, first check that the code has been entered correctly and that any applicable conditions have been met.
Common reasons a code may not be accepted include:
- The code was entered incorrectly or contains an extra space;
- The voucher or promotional code has expired;
- The promotion applies only to selected products or categories;
- The required minimum order value has not been reached;
- The code has already been used or has reached its usage limit;
- Another promotion or coupon is already applied and cannot be combined with it;
- The gift card does not have enough remaining balance to cover the full order value.
Try entering the code again exactly as it was provided and review any terms or conditions included with the promotion or gift card.
If the code is still not working, contact SDRstore support before completing your purchase. Please provide the code you are trying to use and, where relevant, the products in your cart so we can check the issue.
